Program Details

Program Name Advanced Level of Business Process Outsourcing
Duration 2
Pre-requisites The candidate should have passed Secondary School or equivalent, with minimum 55% of marks.
List of Courses 1.Customer Relationship Management
2.Concept of Ics
3.Telephonic Etiquettes
4.Listening skills
5.Insight into BPO Concept in India
6.Emotional Intelligence
7. Listening v/s hearing