Program Details
| Program Name | Advanced Level of Business Process Outsourcing |
| Duration | 2 |
| Description | |
| Pre-requisites | The candidate should have passed Secondary School or equivalent, with minimum 55% of marks. |
| List of Courses | 1.Customer Relationship Management 2.Concept of Ics 3.Telephonic Etiquettes 4.Listening skills 5.Insight into BPO Concept in India 6.Emotional Intelligence 7. Listening v/s hearing |