Program Details
| Program Name | Business Processing Outsourcing |
| Duration | 1 |
| Description | |
| Pre-requisites | The candidate should have passed Secondary School or equivalent, with minimum 55% of marks. |
| List of Courses | 1.Customer Relationship Management 2.Concept of Ics 3.Telephonic Etiquettes 4.Communication Skills 5. Listening v/s hearing 6.Insight into BPO Concept in India 7.Barriers to effective Communication Skills 8.Listening skills |