Program Details

Program Name Business Processing Outsourcing
Duration 1
Pre-requisites The candidate should have passed Secondary School or equivalent, with minimum 55% of marks.
List of Courses 1.Customer Relationship Management
2.Concept of Ics
3.Telephonic Etiquettes
4.Communication Skills
5. Listening v/s hearing
6.Insight into BPO Concept in India
7.Barriers to effective Communication Skills
8.Listening skills